In 1995 Daniel Coleman, a psychologist and former science journalist for the New York Times claimed in a best selling book that emotional intelligence was the prominent ability deemed necessary to achieve superior performance in leaders. To him it mattered twice as much as technical expertise or IQ.
So should you take an emotional intelligence test if you want to improve your leadership skills, get that promotion, or find a new job? Listen to what Dr. Stephen Boyd of Growth Counseling Centers has to say about it.
WHAT YOU’LL LEARN FROM DR. STEPHEN BOYD OF GROWTH SPIRIT COUNSELING CENTERS
WHAT IS EMOTIONAL INTELLIGENCE? (1:29 in)
In Dr. Boyd’s words – Taken from Dr. Paul Stoltz – it’s your ability to empathize with others, post fun gratification, control your impulses, be self-aware, persist and interact effectively with others.
CAN EMOTIONAL INTELLIGENCE BE LEARNED? (1:59 in)
In Dr. Boyd’s words – It’s directly related to how we are interacting in our relationships.
Insight – If you are experiencing a positive interaction with someone else then you will experience a positive mood.
WHAT TYPE OF QUESTIONS SHOULD AN INTERVIEWER ASK OF A JOB CANDIDATE FOR AN EMOTIONAL INTELLIGENCE TEST? (2:54 in)
In Dr. Boyd’s words – For example, tell me an example of a stressful situation from your last employment situation with a team member and how did you work with the individual in that team.
Insight – Examine real workplace situations of conflict, cooperation, flexibility, and resolution.
HOW MANY DIMENSIONS OF EI ARE THERE? (5:20 in)
In Dr. Boyd’s words – (Among 19 areas are) self perception, self regard, self actualization, emotional self awareness, stress management, flexibility, tolerance, optimism, self expression, assertiveness, independence, decision making, empathy, and social responsibility.
Insight – While your EI is comprised of your capabilities in all of these areas, the fundamental components are empathy, flexibility and optimism.
DO YOU AGREE THAT EI MATTERS MORE THAN TECHNICAL EXPERTISE IN LEADERS? (6:20 in)
In Dr. Boyd’s words – Those that have high levels of intelligence are not as effective to be productive. We get in the way with our intellect.
Insight – A report can be developed to identify low vs. high areas of emotional intelligence. From these comparative findings measured against other leaders, goals can be set and coaching instituted to improve EI capabilities.
WHAT CAN YOU LEARN ABOUT POTENTIAL PERFORMANCE OF A JOB CANDIDATE THROUGH AN EMOTIONAL INTELLIGENCE TEST? (10:02 in)
In Dr. Boyd’s words – We can predict how they will deal with stress, flexibility, how happy they are or how well they feel about themselves.
Insights– The accuracy of the testing process continues to improve as a broader base of people take it. More than 10 years of data now exists.
HAS THE EI TEST CHANGED OVER THE YEARS? (13:45 in)
In Dr. Boyd’s words – Around the area of happiness, yes. There is a move into a broader understanding of wellness. As your functioning at a higher level of emotional intelligence you’re going to be happier.
Insights – A feeling of happiness and well-being leads to improved productivity in the workplace.
IS FURTHER RESEARCH NECESSARY TO UNCOVER NEW ASPECTS OF EI? (14:44 in)
In Dr. Boyd’s words – We’re never done. I would add as a factor of well-being a component of spiritual intelligence. Multiple studies have proven that spiritual intelligence is a component of mood and well-being and happiness.